Customer Success Manager

Always dreamed of working for a tech startup in Amsterdam?This is your chance!

We are looking for a Customer Success Manager, who will be responsible for our international client porfolio. You play a major part in the implementation of Flipbase video technology, as you strategically decide where in the recruitment process our technology will be more effective. You make sure that the implementation runs smoothly and of course that our clients are happy and satisfied. So, what's Flipbase? Flipbase is an integrated video technology for candidate screening and employer branding. With Flipbase you can apply video at any stage of the recruitment process, making recruiting candidates more efficient, personal and fun.Our portfolio consists of beautiful brands such as Virgin, TUI fly, bol.com, Kraft / Heinz, PON and Accenture.

What can I expect? As Customer Success Manager you are the first point of contact for our clients. You are a strategic consultant who makes sure that Flipbase video technology is implemented successfully and that the relationship you have with our clients is strong and long-lasting. Daily tasks: - Strategic consulting and onboarding- Gathering client feedback in order to improve our technology- Excellent customer service that makes our clients happy & satisfied